Inteliconvo

Inteliconvo® is a powerful AI-powered speech analytics platform designed to transform how businesses understand their customers. By analyzing recorded conversations, Inteliconvo® provides invaluable insights into customer behavior, including buying patterns, purchasing intentions, sentiments, willingness to pay, and feedback on products and brand image. This data can be used to automate workflows, enhance team performance, accelerate sales, improve customer experience, and ensure compliance.

Highlights

• Unlock Customer Insights: Gain a deeper understanding of your customer base and their needs through detailed analysis of conversations.
• Improve Operational Efficiency: Automate tasks, streamline workflows, and empower teams with data-driven insights.
• Boost Sales and Revenue: Identify potential leads and accelerate sales with AI-powered insights into customer buying patterns.
• Enhance Customer Experience: Deliver personalized and tailored interactions based on real-time customer feedback and sentiment analysis.
• Ensure Compliance: Monitor customer interactions for compliance with regulations and industry standards.

Key Features

• Multilingual Support: Process and analyze audio calls in Hindi, English, and other languages with high transcription accuracy.
• Flexible Deployment: Deploy Inteliconvo® on-premise or on the cloud, offering flexibility to meet your specific needs.
• Advanced AI Models: Leverage state-of-the-art AI technology to identify hot leads, potential debt defaulters, and other key insights.
• Comprehensive Analytics: Get detailed reports and visualizations to gain actionable insights from your customer data.