Feedsights

Feedsights: Smart Feedback Forms that Turn Responses into Insights

Feedsights is an AI-powered feedback engine designed to make collecting and analyzing customer feedback easier and more effective. Instead of long, static forms, Feedsights starts with a single opening question and uses AI to generate smart, relevant follow-up questions based on the responses. This approach helps businesses gather deeper insights without overwhelming their customers.

Benefits

AI-Powered Follow-ups

Feedsights uses advanced natural language processing to analyze responses and generate contextually relevant follow-up questions. This ensures that you get deeper insights without having to build long, boring forms.

Real-time Analysis

The AI processes responses in real-time, creating personalized conversation flows for each customer. This means you get instant insights and can act on them quickly.

Easy Integration

Feedsights can be embedded anywhere with simple code snippets or shared via direct links or QR codes. It works seamlessly with your existing tools and workflows.

Rich Analytics

Feedsights provides detailed insights and sentiment analysis through comprehensive reporting dashboards. You can also export your data for use in other tools.

Custom Logic

You can train the AI to ask questions specific to your business, ensuring that the feedback you collect is relevant and actionable.

Use Cases

Retail & Local Stores

Capture in-store impressions with a printed sign and QR code. Get instant themes like staff performance, product availability, and checkout friction.

Restaurants & Cafés

Replace paper comment cards with table or counter QR codes. AI digs into service speed, taste, ambiance, and pricing expectations.

Clinics & Healthcare

Respectful conversational follow-ups surface clarity, wait time pain points, and trust signals without survey fatigue.

SaaS & Digital Products

Understand onboarding friction, feature confusion, and upgrade intent with embedded or in-app modal scripts.

Education & Training

Adaptive questioning uncovers comprehension gaps and motivation barriers better than end-of-course generic forms.

Events & Conferences

Real-time feedback during sessions. AI adapts to context (speaker, topic, logistics) for richer sponsor and ops insights.

Hospitality & Tourism

Guests scan a room or lobby sign. AI probes cleanliness, comfort, staff interaction, and booking intent automatically.

Agencies & Consultants

Automate structured client discovery and post-project retrospectives with consistent depth. Export insights directly.

eCommerce & DTC

Post-purchase QR or email link uncovers buyer hesitation, packaging perception, and repeat intent instantly.

Pricing

Starter

$5/month* Up to 10 forms* Up to 1,000 responses/month* Basic analytics and reporting* Export your data in CSV* Email support

Professional

$20/month* Up to 100 forms* Up to 10,000 responses/month* Analytics and advanced reporting* Export your data in CSV* Custom AI Rules* Webhooks* Priority support

Lifetime

$99 one-time* Up to 1,000 responses/month* Up to 10 forms* Basic analytics and reporting* Export your data in CSV* Email support* Lifetime access

Prices in USD. Taxes not included.

Vibes

Feedsights has received positive feedback for its ability to simplify the feedback collection process and provide deeper insights. Users appreciate the ease of setup and the AI's ability to generate relevant follow-up questions. The real-time analysis and rich analytics features are also highly praised.

Additional Information

Feedsights offers a 7-day free trial with full access to all features. The AI currently works best in English and Spanish, with support for French, German, and Portuguese in development. The platform is secure, using bank-level encryption and being SOC 2 Type II certified and GDPR compliant.