calldesk

calldesk offers a transformative solution for businesses aiming to enhance their customer service through AI-powered voice agents. These intelligent agents handle repetitive customer service calls, freeing up human agents to focus on more complex interactions. With calldesk, businesses can achieve an impressive 80% self-service rate, cutting average handling time by 40%, and offering round-the-clock service without queues, even during peak call times. The implementation of AI-powered voice agents in a contact center is a three-phase process: diagnosis, build, and run. calldesk's customizable voice agents are tailored to your business's unique needs, ensuring a personalized customer experience. The solution also boasts a high self-service rate, reduced handling time, quick deployment, and improved customer satisfaction.

Highlights:

• Achieves an 80% self-service rate
• Reduces average handling time by 40%
• Offers 24/7 service with no waiting times
• Quick deployment within two weeks
• Improves customer satisfaction by 10%

Key Features:

• Customizable Voice Agents
• High Self-Service Rate
• Reduced Handling Time
• Quick Deployment
• Improved Customer Satisfaction

Benefits:

• Increased operational efficiency
• Enhanced customer satisfaction
• Cost savings through automation
• Scalability for handling call spikes
• Personalized customer experience

Use Cases:

• Handling COVID-19 Inquiries
• Automating Customer Service
• Managing Call Spikes
• Enhancing Customer Support
• Deploying in Contact Centers