Welqo: The AI-Powered Booking System for WhatsApp and Web

Overview

Welqo is an intelligent booking system designed to integrate seamlessly with your existing communication channels, specifically WhatsApp and your own website. It acts as an automated assistant that answers customer inquiries 24/7, manages bookings against a real calendar, handles rescheduling and cancellations, and ensures higher attendance through deposit collection and automated reminders. The platform is built to reduce no-shows, recover lost revenue, and allow business owners to focus on human interaction only when necessary.

Benefits

Welqo offers several key advantages for businesses looking to streamline their operations. The system functions as an AI assistant on WhatsApp, enabling customers to book, reschedule, and cancel appointments directly through the messaging app. It integrates with a real calendar to ensure accuracy and availability. The system supports replies in over 40 languages, automatically detecting the customer's language to ensure clear communication across diverse audiences. To combat no-shows, Welqo sends automatic reminders 24 hours and 2 hours before an appointment. It also includes features to recover no-shows and manage waitlists. For customers who prefer not to use WhatsApp, Welqo provides a shareable web booking page. Additionally, a chat widget can be embedded on a business's own website, allowing the same AI to answer questions and book appointments directly on the site. The system can collect deposits to secure bookings, which helps ensure customers show up. Deposits and prepaid packs settle directly into the business's bank account via Razorpay for India or Stripe for worldwide operations. Welqo charges 0% commission on every booking. There is also a Call Rescue add-on that converts missed calls into WhatsApp bookings for a small fee per call. Owners receive a daily WhatsApp digest summarizing key metrics, including bookings, revenue, and necessary follow-ups.

Use Cases

Welqo is ideal for businesses that need to manage appointments efficiently without being tied to a desk all day. A fitness studio like Nabu Gym uses the system to provide instant responses on WhatsApp regarding membership plans, timings, and trial sessions. This has drastically cut response times and allowed their team to focus on member engagement rather than repetitive administrative tasks. The platform works well for any business that wants to accept bookings via a link they can share on social media or embed on their website. It is also suitable for businesses that operate globally or serve a multilingual audience since it supports over 40 languages. The deposit feature makes it perfect for high-value services where no-shows are costly. The daily digest feature helps managers stay on top of their schedule and revenue without needing to log into a complex dashboard.

Pricing

Welqo offers a flexible pricing structure with no hidden commissions. The Free Plan includes up to 50 bookings per month and reminders. No credit card is required to start. The Booking Plan costs $15 per month or 999 Indian Rupees. This plan includes unlimited bookings, Google Calendar sync, and access to a customer list. The Front Desk Plan costs $39 per month or 2,499 Indian Rupees. This plan includes all features of the Booking Plan plus deposit collection, waitlist auto-fill, no-show win-back campaigns, broadcast messaging, and advanced analytics. Call Rescue is available as a live pay-as-you-go add-on on any plan for $0.10 or 5 Indian Rupees per rescued call.

Vibes

Businesses using Welqo report significant improvements in operational efficiency. For example, Nabu Gym, a fitness studio, noted that the system provides instant responses on WhatsApp regarding membership plans, timings, and trial sessions. This has drastically cut response times and allowed their team to focus on member engagement rather than repetitive administrative tasks. Users appreciate that customers do not need to install a new app to book appointments. They can simply message the business on WhatsApp or use a web page. Customers also value that the business retains full ownership of their data and chat history. The data is kept separate and never sold.

Additional Information

Welqo operates on the official WhatsApp Business Platform from Meta. Businesses connect by logging into Meta themselves and selecting their phone number. The platform is designed to be compliant with WhatsApp's policies while providing powerful automation tools for businesses of all sizes.