Thamra Group

CARE is an AI-powered tool that helps businesses manage customer conversations on WhatsApp and their websites. It's especially useful for companies that communicate with customers in Arabic-speaking regions. CARE works around the clock to ensure no customer question goes unanswered.

Benefits

CARE offers many advantages for businesses. It provides instant responses to customer inquiries, meaning customers don't have to wait. The system can understand and respond in Arabic, including various dialects, as well as English. It successfully resolves about 90% of customer issues automatically, saving time and resources. CARE can also handle different types of messages like pictures, documents, and voice notes, making communication more flexible.

Use Cases

This tool can be used in many different industries. For car services, it can book appointments and give price estimates. In dental clinics, it helps patients schedule checkups and sends reminders. Restaurants and cafes can use CARE to take delivery orders and manage reservations. Salons and spas can automate booking for services. Retail businesses can use it to check stock and handle returns. Real estate agents can capture leads and schedule property viewings. Medical clinics can streamline appointment booking and handle prescription requests. E-commerce businesses can provide order tracking and answer product questions. Even professional services can use CARE to qualify new clients and book consultations.

Pricing

CARE has a simple pricing structure based on usage. Businesses can start with a 14-day free trial that includes 150 conversations. After the trial, there's a Pay-as-You-Grow plan. This plan involves a one-time setup fee, followed by charges for each conversation. The more conversations a business has, the lower the cost per conversation becomes. There are also extra options available for custom features, branding, and connecting with other business software.

Vibes

CARE is designed to be easy to set up. Businesses share their service information, and CARE connects to their WhatsApp or website chat. A live demonstration helps make sure the responses are just right before the system goes live. CARE is based in Qatar and supports businesses throughout the GCC and MENA region.