TenantFix

TenantFix is a tool designed to help landlords manage property maintenance and communicate with their tenants more easily. It works as a bot on WhatsApp, so neither landlords nor tenants need to download any new apps.

Benefits

TenantFix helps reduce the number of late-night texts landlords receive by handling maintenance requests. It can also improve tenant satisfaction by offering quick solutions. The bot reminds both tenants and landlords about important dates like lease renewals, helping to prevent missed deadlines.

Use Cases

When a tenant has a problem, TenantFix first tries to help them fix it themselves by suggesting simple solutions and showing video guides for common issues. If the problem can't be fixed easily, the bot creates a detailed maintenance request with photos and a description. This request is then sent to a landlord's dashboard. Each property also gets a special information center where tenants can ask questions about appliances, house rules, or local emergency contacts, and the bot will find the answers. TenantFix also sends automatic reminders for lease renewals 90, 60, and 30 days before the lease ends.

Pricing

TenantFix costs $29 per property each month. There are no contracts, setup fees, or requirements for a minimum number of properties.

Vibes

The service is available for landlords in the UK, US, Canada, Australia, Ireland, and the UAE. It includes features that meet country-specific rules, like certain forms for UK landlords. If there's an emergency, TenantFix can identify urgent messages and alert the landlord. For after-hours emergencies, it can send automatic replies with contact information for emergency repair services.

Additional Information

TenantFix aims to give landlords access to smart property management tools, similar to those used by large companies, but through the easy-to-use WhatsApp platform.