Sellatrix: Deterministic AI for End-to-End Sales Conversations

Sellatrix is an AI-powered sales assistant designed to turn chat interactions into confirmed orders without improvisation. Unlike traditional chatbots that rely on free-form Large Language Models, Sellatrix uses a fixed pipeline to handle the entire customer journey from product search to checkout within a single conversation on platforms like WhatsApp, Twilio, Telegram, or a Web Widget.

Benefits

Sellatrix offers several key advantages for businesses looking to automate their sales process. Its deterministic approach ensures that the system follows a strict logic flow rather than allowing an AI to guess or improvise critical business steps. This design includes early safety filters that prevent errors before they happen. The platform also provides intelligent catalog search that goes beyond simple text matching. Users can set budget filters to find items within a specific price range and the system can clarify product variations to ensure the correct item is selected. Another major benefit is the guided in-chat order placement. The platform gathers necessary details like shipping addresses and payment information directly in the chat. It requires explicit user confirmation before creating an order to prevent accidental purchases. Finally, Sellatrix integrates smoothly with human support teams. Agents can claim conversations and reply to customers directly from the dashboard without switching apps. Once a human agent resolves an issue, the AI automatically resumes assistance.

Use Cases

Sellatrix is ideal for businesses that want to automate sales while maintaining control over the customer experience. It works well for companies selling products online that need to handle inquiries on multiple messaging platforms simultaneously. The unified channel engine processes messages from WhatsApp, Twilio, Telegram, and Web Widgets through a single system. This makes it perfect for businesses operating in different regions or using different communication tools. The platform is also useful for marketing teams running broadcast campaigns. Marketers can reach their entire contact list via scheduled WhatsApp broadcasts with approved templates. The analytics dashboard provides clear metrics on deals closed, average response time, and conversion rates. This helps managers monitor efficiency and track success in real time. Businesses that need to bring their own AI models can also use Sellatrix. Users can choose their preferred Large Language Model from options like OpenAI, Google Gemini, or Groq and configure their own API keys.

Pricing

Sellatrix is designed for rapid deployment and does not require a credit card to get started. Users can set up their AI sales agent in minutes without a sales call. Demos are saved for seven days, allowing businesses to evaluate the platform before committing to a paid plan. Specific pricing tiers or subscription costs are not detailed in the available information.

Vibes

The platform emphasizes reliability and accuracy in its operations. By using a fixed pipeline with seventeen steps for every incoming message, Sellatrix guarantees that the AI never improvises critical business logic. This approach builds trust with businesses that need consistent results. The ability to require explicit user confirmation before finalizing an order adds a layer of safety that protects both the company and the customer. Reviews and public reception highlight the platform’s focus on turning casual chats into confirmed sales while maintaining full control over the customer experience.

Additional Information

Sellatrix supports a multi-tenant architecture that allows for hierarchical customization. This structure lets clients organize their setup by branch and channel. For example, one branch might operate on WhatsApp in Dubai while another uses Twilio in Cairo. This flexibility enables granular control over tone, language settings, and specific AI configurations for different parts of a business. The platform also applies HMAC signature verification to every incoming webhook for enhanced security. This ensures that all data coming into the system is authentic and safe.