Sawt - صوت

Sawt is an AI Voice Call system that provides a natural way for businesses to communicate with their customers. It can answer calls, take action on requests, and follow up without missing a beat, ensuring a consistent and reliable experience. Many companies are already using Sawt to improve their customer interactions.

Benefits

Sawt ensures that no customer calls are missed by handling them all at the same time, all day and night. It understands the customer's tone and speaks their language, making conversations feel natural and not robotic. Sawt can also perform tasks like setting up appointments, gathering information, or creating support tickets. The system learns and gets better with every call it handles, remembering past conversations and staying updated on business services.

Use Cases

Sawt can be used for both incoming and outgoing calls. For incoming calls, it can answer questions, create support tickets for issues, and update customers on their order status. For outgoing calls, it can automatically book and manage appointments. Sawt is useful for many industries, including banking, real estate, healthcare, shipping, travel, retail, online shopping, gyms, and restaurants.

Vibes

Sawt has handled over 199 calls with an average duration of 69 minutes, achieving a 90% success rate. The system offers insights through a live dashboard to help improve performance.

Additional Information

Sawt can be connected with systems like Salesforce, Zoho Desk, and HubSpot. Users can customize the voice experience by choosing an agent type, setting up prompts, and connecting knowledge bases. The setup process is designed to be simple and quick.