Realtime

What is Realtime?

Realtime is a leading provider of enterprise-grade point-of-sale (POS) and payment solutions designed specifically for the wireless retail industry. Founded in 2013, Realtime has grown to become a trusted partner for some of America's largest telecom operators, offering customized software solutions that streamline retail operations and enhance customer experiences.

Benefits

Speed and Efficiency

Realtime's proprietary RTPOS SaaS platform is designed to dramatically reduce store transaction times and complexity. This helps wireless retail operators meet rising customer expectations and improve overall efficiency.

Customizable Solutions

Realtime offers highly customizable POS and sales support technology tailored to the unique needs of wireless retail stores. This flexibility ensures that retailers can provide a personalized experience to their customers.

Comprehensive Toolkit

With the acquisition of InComm Agent Solutions (IAS), Realtime has expanded its offerings to include a one-stop e-commerce solution. This empowers frontline teams with a comprehensive toolkit that includes POS, business intelligence, sales support, and payment processing technology.

Security and Reliability

Realtime's technology, teams, and data center infrastructure are all based onshore in the US, providing public enterprise customers with certainty and peace of mind regarding critical security and ongoing service requirements.

Use Cases

Wireless Retail Operations

Realtime's solutions are ideal for wireless retail operators looking to streamline their operations and improve customer experiences. The platform is particularly useful for prepaid and indirect channels in the wireless retail sector.

Enhanced Customer Experience

By reducing transaction times and complexity, Realtime helps wireless retail stores deliver a superior and seamless retail experience. This is crucial for maintaining customer satisfaction and loyalty.

Scalability and Growth

Realtime's solutions are designed to scale with the needs of wireless retail operators. Whether it's a small dealer store or a large telecom operator, Realtime provides the tools necessary for growth and expansion.

Additional Information

Milestones and Achievements

Realtime has achieved several significant milestones since its founding in 2013. These include becoming an approved software vendor for major telecom operators, securing long-term enterprise contracts, and acquiring key companies like InComm Agent Solutions (IAS) and Your Ware Software. In 2025, Realtime underwent a major rebranding, cementing its position as the leading provider of enterprise POS and payment solutions in the US wireless retail industry.

Industry Impact

Realtime's solutions have had a profound impact on the wireless retail industry. The company has contributed to a significant increase in retailer sales conversion and a decrease in operator transaction times. With over 1,000 retail locations across America using Realtime's solutions, the company is playing a crucial role in shaping world-class experiences in wireless retail.

ESG Policies

Realtime is committed to responsible business practices through its Environmental, Social, and Governance (ESG) policies. The company promotes sustainability by reducing its carbon footprint, fosters diversity and inclusion, and ensures ethical operations through a centralized compliance program.

Values

Realtime's success is built on a foundation of trust, commitment, integrity, and a team-first attitude. These values guide the company's actions and ensure that it delivers on its promises to customers, partners, and employees.

Ready to Make the Complex Simple?

Connect with Realtime's team today and join the growing list of global telecom companies, their retail stores, and frontlines trusting Realtime to deliver superior customer experiences. Sales hours are Monday to Friday, 9:00 AM to 6:00 PM EST.