Otoq

Otoq is an AI-powered platform that helps businesses talk to their customers automatically. It can handle customer support, find potential customers, and help make sales all day and all night. Unlike regular chatbots that follow set rules, Otoq uses smart AI agents trained on a business's own information. This means the AI can give answers that are specific to that business, not just general information.

Benefits

Otoq offers several advantages for businesses. Its AI agents work around the clock, so customers get help anytime. Because the AI is trained on a company's specific data, it provides accurate and relevant answers. Setting up Otoq is quick and easy, taking less than five minutes with no coding needed. The platform also prioritizes data privacy, encrypting customer information and giving users control over their data. If the AI can't solve a problem, human agents can easily step in to help. Otoq can also automatically collect customer contact details, support conversations in over 20 languages, and connect with e-commerce platforms like Shopify. Businesses get detailed reports on customer interactions and can customize the chat window to match their brand.

Use Cases

Otoq is useful for many types of businesses. E-commerce stores can use it to help shoppers, answer questions about products, and manage sales. Service businesses can use it to answer common questions and capture leads. SaaS companies can provide instant support and guide users. Even solo entrepreneurs can benefit from having an AI assistant to manage customer interactions. It helps prevent lost sales by answering questions immediately and reduces the time spent on repetitive support tasks.

Pricing

Otoq provides a free plan that includes 50 AI conversations each month, one AI agent, and one knowledge source. No credit card is required for the free plan. Paid plans are available for businesses that need more conversations, agents, and advanced features like detailed analytics and priority support.

Vibes

Otoq is seen as a more affordable option compared to expensive tools like Intercom and Drift. It's built using advanced AI technology from companies like OpenAI and Anthropic. The platform is designed with security and privacy in mind, following rules like GDPR and CCPA. It aims to give small businesses powerful AI customer service capabilities without the high cost.