Onyx AI

Onyx AI is a smart chatbot that helps businesses in Malaysia provide better customer service. It uses artificial intelligence to answer customer questions automatically, anytime day or night. This is great for restaurants, clinics, online stores, and schools that want to help their customers quickly and easily.

Benefits

Onyx AI can answer questions in English, Bahasa Melayu, and Chinese, making it easy for many customers to get the information they need. It works 24 hours a day, 7 days a week, so customers never have to wait for an answer. If the chatbot cannot answer a question, it can connect the customer to a live person. Businesses can also make the chatbot look like their own brand and see how it is performing through an analytics dashboard.

Use Cases

This chatbot is perfect for Malaysian businesses like restaurants that need to answer questions about menus or opening hours, clinics that want to provide information on services, e-commerce sites that need to handle product inquiries, and educational institutions that can use it to answer questions about courses or admissions. It is easy to set up by simply adding a small piece of code to a website.

Pricing

Onyx AI offers a Free plan that allows for 100 messages each month. For more usage, the Starter plan costs $19.99 per month for 5,000 messages. The Pro plan is $49.99 per month and includes 20,000 messages. Businesses needing higher limits can choose the Business plan for $99.99 per month, which provides 50,000 messages.