KokobeoChat

KokobeoChat is an AI-powered live chat tool that helps businesses improve how they interact with customers online. It works by combining smart artificial intelligence with real people to offer support and boost sales.

Benefits

KokobeoChat offers several advantages for businesses. Its AI assistant can answer customer questions automatically, any time of day, in the customer's own language. This AI gets smarter with every conversation and by learning from company documents. The platform supports 14 different languages, allowing both the business and the customer to communicate in their preferred language, with messages translated instantly. Businesses can also manage multiple support agents, with chats automatically assigned to the right person. A review system lets customers rate their chat experience, helping businesses keep track of the quality of support provided. For companies concerned about data privacy, KokobeoChat offers a self-hosted option, meaning all data stays on the business's own servers and is GDPR compliant. Setting up KokobeoChat is quick and easy, usually taking about a minute with a simple script tag.

Use Cases

This tool is useful for any business looking to provide better customer service and increase sales. It can be used on websites, content management systems, and e-commerce platforms. Businesses can use it to answer frequently asked questions, guide visitors through their website, assist with purchases, and provide general customer support. The multi-language support makes it ideal for companies with a global customer base. The AI can handle initial inquiries, freeing up human agents to deal with more complex issues.

Pricing

KokobeoChat has different pricing plans to fit various business needs. The Free Plan is available at no cost and includes one operator, 24/7 AI assistance, and support for three languages. The Pro Plan costs29 per month and offers five operators, unlimited chats, support for 14 languages, and includes reviews and analytics. For larger teams, the Business Plan is79 per month and provides unlimited operators, white-label options, and priority support. Discounts are available for annual payments, and custom solutions can be arranged for enterprise clients.

Vibes

Customers can rate their chat experience with a star rating after each interaction, which helps KokobeoChat monitor and maintain the quality of its operator support.

Additional Information

KokobeoChat is operated by Goldman Services INC and Europe Services SE and is registered with EUIPO and UKIPO. The service is GDPR compliant, and data handling practices are outlined in their Terms of Service. The platform uses a session cookie for continuity but does not use advertising or third-party tracking cookies.