Knowledge bots.

KnowledgeBot

AI that fact-checks itself with your team's docs and experts

KnowledgeBot.ai is a conversational AI designed for real-world use by teams. Uniquely, it fact-checks itself, citing specific text from your team's sources and experts. If stumped, it asks your experts for help, learning continuously to stay up-to-date.

Key Features

• Fact-Checking: KnowledgeBot cites official sources, line-by-line, from your company's content (blogs, case studies, etc.). The citations show relevant text snippets and you can click to see the full source.
• Expert Integration: It admits when it doesn't know an answer and offers to ask human experts on your team on your behalf. It learns continuously from experts' feedback, so experts no longer have to repeat the same info over and over.
• Continuous Learning: The AI continuously updates its knowledge base with feedback from experts, ensuring it stays current and accurate.

Use Cases

• Sales Teams: Helps sales teams stay on message and up to date with the latest core messaging when talking to customers. It closes the knowledge gap between leadership or product teams and the broader team.
• Executive Use: Useful for executives who need quick access to core messaging, especially in situations like early morning client calls.
• Support Use Cases: Particularly useful for businesses with complex systems or those that often change their systems/processes. One customer scraped their entire 602-page Help Center into KnowledgeBot in about 3 minutes.
• Lead Engagement: Potential use case for embedding KnowledgeBot on customer-facing websites to engage with leads, providing trustworthy answers.

Differentiation from Traditional Tools

Unlike traditional tools like Intercom, KnowledgeBot focuses on providing verifiable, well-cited information. This ensures that users can trust the AI's answers, making it a reliable tool for various business applications.

Feedback and Future Developments

The team behind KnowledgeBot is actively seeking feedback to improve the tool. They are working on integrations to ensure live sync with help centers and exploring the potential of embedding KnowledgeBot on websites for lead engagement.

Conclusion

KnowledgeBot aims to scale your team's experts' knowledge across your entire business, providing AI you can trust and rely on. Its unique fact-checking and continuous learning capabilities make it a valuable tool for any team looking to stay informed and up-to-date.