Kandid

What is Kandid?

Kandid is an AI-powered sales assistant designed to help businesses convert website visitors into customers around the clock. It acts as a virtual salesperson, providing expert product guidance and engaging with customers to drive sales. Kandid is particularly useful for direct-to-consumer (D2C) brands looking to enhance their online sales performance.

Benefits

Kandid offers several key benefits for businesses:

• 24/7 Sales Support: Kandid engages with customers at any time, ensuring that no sales opportunity is missed due to response delays.
• Expert Product Guidance: The AI sales agent understands your products and can provide detailed explanations, comparisons, and recommendations to help customers make informed purchase decisions.
• Increased Conversion Rates: By providing real-time engagement, Kandid has been shown to significantly boost conversion rates, often by 300% or more.
• Higher Average Order Value (AOV): Customers who interact with Kandid tend to spend more, with an average increase of 23% in AOV.
• Improved Customer Engagement: Kandid's interactions lead to longer session durations, indicating more engaged customers.
• Cost Savings: Businesses can save on consultative selling teams by using Kandid to handle customer inquiries and guide purchases.

Use Cases

Kandid is ideal for a variety of businesses, particularly those in the D2C space. Some common use cases include:

• E-commerce Websites: Kandid can assist customers in navigating product catalogs, comparing features, and making purchase decisions.
• Tech Products: For businesses selling technical products, Kandid can decode tech specs, address compatibility concerns, and guide accessory selection.
• Complex Product Decisions: Kandid can help customers understand everyday use cases and recommend products based on their comfort level with technology.

Pricing

Kandid offers several pricing plans to accommodate businesses of different sizes and needs:

• Pay-as-you-Grow: Free for up to 100 visitors per month, with additional visitors costing $12 for every 1,000. This plan includes up to 100 products, self-serve onboarding, chat support, and AI sales skills.
• Starter Plan ($99/month or $950/year): Suitable for businesses with up to 10,000 visitors per month. This plan includes up to 1,000 products, email support, AI sales skills, custom branding, AI training, and AI product recommendations.
• Basic Plan ($199/month or $1,910/year): Designed for businesses with up to 25,000 visitors per month. This plan includes up to 2,000 products, chat support, AI sales skills, custom branding, AI training, and AI product recommendations.
• Standard Plan ($350/month or $3,360/year): Ideal for businesses with up to 50,000 visitors per month. This plan includes up to 5,000 products, chat support, AI sales skills, custom branding, AI training, and product recommendations.

All plans come with a 30-day free trial.

Vibes

Kandid has received positive feedback from various businesses that have implemented the AI sales agent. Here are some testimonials:

• "Since implementing Kandid, our expensive ad traffic finally gets the attention it deserves. The real-time engagement has tripled our conversion rates - it's like having our best salesperson talk to every single visitor." - Head of E-commerce, Mattress Brand
• "What impressed me most was how quickly Kandid picked up our product catalog and brand voice. It's not just another chatbot - it actually guides customers through complex product decisions just like our in-store experts would." - CTO, EV Brand
• "We were spending lakhs on consultative selling teams but still missing out on sales due to response delays. Kandid changed that completely. It's like we cloned our best salesperson and made them available 24/7." - Founder, Personal Care Brand

Additional Information

Kandid has demonstrated significant results for its partner brands, including an average conversion rate uplift of 300%, a 4x increase in customer base, 5 hours saved daily per rep, a 10% improvement in Return on Ad Spend (ROAS), a 23% increase in Average Order Value (AOV), and an 80% increase in session duration.

Kandid is a powerful tool for businesses looking to enhance their online sales performance and provide expert product guidance to every visitor.