Hale: Voice-First Healthcare Assistant

Hale offers 'Powered by Hale,' a customizable solution for large medical groups, health systems, and hospitals. It helps organizations improve how they care for patients and run their operations by allowing for remote care. This means healthcare providers can build their own branded apps for patients to use on their phones. These apps can be set up with custom branding, patient invitations, notifications, and connections to existing patient record systems.

'Powered by Hale' also lets provider groups offer urgent care services that can be accessed right away, using their own doctors and nurses. Patients can download the app, ask for care, and then have a live video visit. They can pay easily using options like Apple Pay or saved credit cards. The system works for both immediate needs and ongoing care. It helps with follow-up appointments for new patients or can connect patients to other specialists within the organization for regular care, whether it's done remotely or in person.

Key features of 'Powered by Hale' allow medical teams to send messages, surveys, and reminders to many patients at once. They can send these communications to specific groups of patients based on things like age, gender, health condition, or their main doctor. To help make sure patients don't miss appointments, the platform can schedule appointment requests that work with current practice software. It also sends reminders and directions for appointments, whether they are in person or video visits.

'Powered by Hale' also helps patients find the right doctor. It has a directory where patients can search for providers. This helps new patients find who they need and lets current patients easily find contact details, maps, and office hours for their care teams. Since 2013, Hale has focused on making medical care better, helping doctors be more productive, and improving patient access to care with easy-to-use communication tools. They have supported many medical teams and helped hundreds of thousands of patients get better access to care.