Decode by Entropik

Decode is an AI-powered qualitative research platform that transforms conversations into insightful data, helping you understand your customers better and build exceptional products. Decode transcribes live or pre-recorded conversations, highlighting key sections, and enabling seamless collaboration across teams. This versatile tool is designed for businesses across all industries, including marketing, product, research, and design teams who want to conduct agile research and improve their products.

Highlights

• Unbiased Insights: Decode analyzes voice tonality and facial cues to provide unbiased insights into customer interests and engagement levels, giving you a deeper understanding of customer sentiment.
• Seamless Collaboration: Decode facilitates seamless collaboration across teams by highlighting key sections in transcripts and offering advanced data visualization tools.
• Agile Research: Decode empowers you to conduct agile research projects at scale, allowing you to quickly gather insights and make informed decisions.
• Enterprise-Grade Security: Decode is SOC 2-Type Certified, ISO Certified, and GDPR compliant, ensuring your data is protected with the highest security standards.

Key Features

• Transcription & Highlights: Decode transcribes live or pre-recorded sessions and uses AI to automatically highlight key sections, simplifying analysis.
• Emotion Analytics: Decode analyzes voice tonality and facial cues to provide deeper insights into customer emotions and engagement.
• Advanced Collaboration: Decode offers features like transcript searchability, tagging, and highlighting to promote better data visualization and collaboration across teams.
• Integrations: Decode integrates with other tools and platforms through API connectors, allowing you to curate research and customer conversations under one centralized dashboard.