BotricAI - A New Standard in AI Support

BotricAI - A New Standard in AI Support

BotricAI is a cutting-edge customer support platform that combines AI precision with human empathy. It unites AI agents and human support teams under one roof, providing personalized, always-on service that drives customer satisfaction, retention, and business success.

Benefits

BotricAI offers several key advantages:

• Omnichannel AI Agents: Provides seamless support across chat, voice calls, tickets, and content without losing context.
• Human Handoff & Collaboration: Easily transitions complex interactions from AI to human agents while retaining chat history and context.
• Memory Layer & Customer Profiles: Remembers past conversations, preferences, and behavioral patterns to deliver personalized experiences.
• White-label & API-first: Customizable to your brand identity and easily integrates with existing platforms.
• Self-Learning AI: Continuously learns and adapts from each interaction to enhance response accuracy and customer satisfaction.
• Analytics & Insights: Provides actionable customer insights to inform decisions and optimize support workflows.

Use Cases

BotricAI can be used in various scenarios to enhance customer support:

• 24/7 Chat Support: Aja, Botric’s intelligent Chat Agent, delivers personalized support while maintaining detailed conversation history and user preferences.
• Content Improvement: The Content Agent audits and improves support content, helping teams close knowledge gaps and resolve customer issues faster.
• Voice Support: The Voice Agent provides human-like voice support in real time, understanding complex conversations and seamlessly transitioning to human agents when needed.
• Enterprise Scalability: Botric’s infrastructure is designed to scale effortlessly, ensuring reliable support as your business grows.

Pricing

BotricAI is currently offering a free trial and will announce its pricing plans soon. The company aims to make AI customer support accessible and competitive.

Vibes

Clients have shared positive experiences with BotricAI:

• Jason Turner, Founder of Digibution Network, mentioned that Botric has made managing support much easier by quickly handling customer questions and freeing up the team. It helps respond faster and provide better service.

Additional Information

BotricAI is built on SOC-2 compliant infrastructure with end-to-end encryption for all interactions. It includes role-based access controls, audit logging, and GDPR-ready data handling to ensure compliance and protect customer privacy. The platform also offers a unified dashboard with real-time metrics and custom report builders for deeper analysis.

BotricAI’s mission is to revolutionize customer support by delivering advanced AI-powered agents that automate 80% of queries, reducing operational costs and transforming interactions into valuable business intelligence.