ARIA by Pinnacle Intake

ARIA by Pinnacle Intake is an AI powered system designed to help service businesses capture every potential customer. It works around the clock, every day, to make sure no calls are missed. This is important because missing calls can lead to lost money. For example, businesses in HVAC, plumbing, and electrical services might miss about seven calls a week, which could cost them nearly $3,500 weekly if each job is worth about $500.

Benefits

ARIA helps businesses avoid losing money from missed calls by answering them instantly. It can book appointments, collect important customer information, and answer common questions. Another part of the system called REVIVE calls back people who missed a call within a minute to try and get that business back. ECHO sends text messages to follow up with people who didn't book an appointment. SENTINEL watches calls and texts to make sure everything follows the rules. Finally, SAGE sends a report every week showing how well everything is working.

Use Cases

This service is useful for many types of businesses that rely on phone calls to get customers. This includes plumbing, heating and cooling (HVAC), electrical work, roofing, dental offices, veterinary clinics, landscaping companies, and legal services. Setting it up is simple; businesses just need to forward their current phone number to Pinnacle Intake. No special equipment or technical skills are needed.

Pricing

Pinnacle Intake has different plans. The Starter plan costs $299 per month and handles up to 200 calls each month. The Growth plan is $499 per month for up to 500 calls. The Scale plan costs $799 per month and is for unlimited calls, which is good for businesses with multiple locations. All plans include all the AI agents, a dashboard to see client information, and help with following rules. There are no hidden costs.

Vibes

Pinnacle Intake offers a free trial for the first five jobs they help recover. If those jobs aren't booked, there is no charge. The service is also compliant with TCPA rules, doesn't require a credit card to start, and can be set up in just five minutes. Customers can cancel at any time.

Additional Information

Pinnacle Intake supports calls in seven languages: English, Spanish, Mandarin, Russian, Korean, Portuguese, and French. It can connect with calendars to automatically send review requests. Integrations are available with popular tools like ServiceTitan, Housecall Pro, Jobber, and HubSpot. The company is also expanding across the United States, starting with Texas and planning to launch in Florida, Georgia, Arizona, and the Carolinas.