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The enterprise AI landscape is rapidly evolving with major players announcing significant investments and product developments. Salesforce is committing $15 billion over five years to bolster San Francisco's AI industry, establishing an AI Incubator Hub and focusing on workforce development. This initiative aims to transform businesses into 'Agentic Enterprises' where employees collaborate with AI for enhanced productivity. CEO Marc Benioff highlighted Agentforce, now core to all Salesforce products, and noted the company saves approximately $100 million annually through AI in customer service, with one client seeing an 84% reduction in support resolution time. Meanwhile, Goldman Sachs is undergoing an AI-driven overhaul, OneGS 3.0, which includes job cuts and headcount limitations to boost efficiency and profitability. In the realm of AI security, e& UAE and Mavenir are deploying an AI-powered voice security solution, CallShield, across e& UAE's network to detect and block scams and fraud in real time. Cerebras Systems plans to build AI computing infrastructure in the UAE to support AI industries in the Middle East, India, and Pakistan. Starkey has launched its Omega AI hearing aid, featuring generative AI for real-time issue resolution and health monitoring. In a legal development, a class action lawsuit accuses Microsoft of artificially inflating ChatGPT costs through an exclusive Azure agreement with OpenAI, citing a significant drop in token prices after OpenAI began using Google Cloud. Google is integrating its Gemini AI into Gmail and Google Calendar with a 'Help me schedule' feature to simplify meeting coordination. Adobe is recognized for its role in agentic marketing, with leaders from the company named among the top 30 individuals transforming B2B pipeline generation using AI agents. Intel and Coinbase are collaborating to support small businesses by combining AI tools for automation and cryptocurrency for efficient global payments.

Key Takeaways

• Salesforce is investing $15 billion over five years to boost San Francisco's AI industry, including a new AI Incubator Hub and workforce development programs.
• Salesforce reports saving approximately $100 million annually through AI in its customer service operations, with Agentforce now integrated into all its products.
• Goldman Sachs is implementing an AI-driven overhaul, OneGS 3.0, which involves job reductions and headcount controls to improve efficiency.
• e& UAE and Mavenir are deploying an AI-powered voice security system, CallShield, to combat spam, scams, and fraud in real time across e& UAE's network.
• Cerebras Systems is establishing large-scale AI computing infrastructure in the United Arab Emirates to support AI growth in the Middle East, India, and Pakistan.
• Starkey has released the Omega AI hearing aid, incorporating generative AI for features like real-time issue resolution and health monitoring.
• A class action lawsuit alleges Microsoft inflated ChatGPT prices by controlling OpenAI's compute supply through an exclusive Azure deal.
• Google is introducing a Gemini AI-powered feature in Gmail and Google Calendar called 'Help me schedule' to automate meeting coordination.
• Adobe is recognized for its contributions to agentic marketing, with leaders named among the top 30 individuals transforming B2B pipeline generation using AI agents.
• Intel and Coinbase are partnering to help small businesses leverage AI for automation and cryptocurrency for faster global payments.

Salesforce invests $15B in San Francisco for AI leadership

Salesforce announced a significant $15 billion investment over five years to boost San Francisco's AI industry. This plan includes creating a new AI Incubator Hub on its campus, supporting workforce development, and training. CEO Marc Benioff stated the investment reflects a commitment to advancing AI innovation and creating jobs. The announcement coincides with the Dreamforce conference, a major AI event. Salesforce aims to transform companies into 'Agentic Enterprises' where employees collaborate with AI for higher-value work.

Salesforce commits $15B to San Francisco for AI growth

Salesforce plans to invest $15 billion in San Francisco over the next five years to help businesses adopt AI, aiming to stay competitive in the enterprise software market. The investment will fund an AI incubator on its campus and support the deployment of AI agents. CEO Marc Benioff highlighted the commitment to advancing AI innovation and creating jobs. This announcement precedes the Dreamforce conference, expected to draw 50,000 attendees. Salesforce also launched Agentforce 360, a new AI platform for businesses.

Salesforce to invest $15B in San Francisco building AI hub

Salesforce will invest $15 billion in San Francisco over the next five years, reinforcing the city's position as a global AI hub. The funding will establish a new AI Incubator Hub and support workforce development and training programs. This commitment comes ahead of the Dreamforce conference, which anticipates nearly 50,000 attendees. The investment addresses the growing competition in enterprise AI from major tech players. Salesforce aims to drive innovation and customer success through this initiative.

Salesforce invests $15B in San Francisco to advance AI

Software giant Salesforce is investing $15 billion in San Francisco over the next five years to strengthen the city's AI leadership. CEO Marc Benioff stated the investment aims to advance AI innovation, create jobs, and help communities thrive. The funding will support a new AI hub on the company's campus for workforce development and training. Salesforce also announced a $100 million investment in UCSF Benioff Children's Hospital and $39 million for AI education. The company is promoting 'AI agents' that can perform tasks proactively to boost productivity.

Salesforce AI customer service saves $100 million yearly

Salesforce announced it is saving approximately $100 million annually by utilizing artificial intelligence in its customer service operations. CEO Marc Benioff shared this figure during the Dreamforce conference in San Francisco. The company's Agentforce product helps businesses with tasks like customer service and early-stage sales. For instance, one client reportedly reduced customer support resolution time by 84%. Benioff also mentioned that over $60 million in potential business has been identified internally since implementing the technology.

Salesforce CEO: Agentforce AI platform is core to business

Salesforce CEO Marc Benioff stated that the company's AI program, Agentforce, is fundamental to its operations. Speaking at the Dreamforce conference in San Francisco, Benioff emphasized that Agentforce is now the core of every Salesforce product. He noted that the platform has seen significant development and has tens of thousands of deployments. Benioff believes enterprise and AI are merging to create new 'agentic enterprises,' transforming business operations.

Goldman Sachs plans job cuts amid AI overhaul

Goldman Sachs is preparing for layoffs as part of a major internal overhaul driven by artificial intelligence, according to a company memo. The firm will limit headcount growth and reduce roles across the company. This move is part of a new phase of its 'One Goldman Sachs' framework, called OneGS 3.0, aimed at transforming the firm's operations. Management believes AI advancements will significantly boost productivity and efficiency. The plan focuses on enhancing client experience, profitability, and operational agility.

Goldman Sachs cuts jobs with AI-driven OneGS 3.0 overhaul

Goldman Sachs is implementing a significant AI-driven overhaul of its OneGS program, named OneGS 3.0, which includes a limited reduction in roles and restricted headcount growth. This revamp aims to enhance efficiency, profitability, and client service by re-wiring the firm's operations. CEO David Solomon highlighted the need for speed and agility, leveraging AI for productivity gains. The firm anticipates ending 2025 with a net increase in overall headcount despite these targeted reductions. The plan focuses on six key goals including client experience and operational efficiency.

e& and Mavenir launch AI voice security against scams

e& UAE and Mavenir have partnered to deploy an AI-powered solution across e& UAE's voice network to combat spam, scams, and fraud. The containerized CallShield solution uses AI, including call profiling and sentiment analysis, to detect and block threats in real time. This includes robocalls, caller ID spoofing, and 'one-ring' scams. The collaboration aims to enhance voice core network security, prevent fraud, and protect subscribers. This initiative aligns with e& UAE's vision of embedding AI across its infrastructure for smarter, safer services.

e& and Mavenir deploy AI voice security to stop scams

e& UAE and Mavenir have introduced an AI-powered voice security system to protect against robocalls, spoofing, and one-ring scams. The containerized spam, scam, and fraud protection solution will be deployed across e& UAE's voice network. Mavenir's CallShield platform uses AI and machine learning for real-time threat detection, including call profiling and sentiment analysis. This initiative aims to improve the security of e& UAE's voice network, prevent fraud, and provide safer services. The partnership follows a previous collaboration on 5G Converged Packet Core.

Cerebras to build AI computing infrastructure in UAE

AI chip startup Cerebras Systems plans to establish large-scale computing infrastructure in the United Arab Emirates. This deployment aims to support the rapidly growing AI industries in the Middle East, India, and Pakistan. The infrastructure will provide essential computing power for AI development and applications in the region. Cerebras's move signifies a commitment to fostering AI growth and innovation within these key markets.

Starkey launches Omega AI hearing aid with advanced features

Starkey has unveiled its new flagship product, Omega AI, a hearing aid incorporating generative AI technology. The device features DNN 360, a deep neural network system for improved speech intelligibility and spatial awareness. Omega AI also offers enhanced visibility with LED indicators and an industry-first 'find my hearing aid' tool. Its TeleHear AI feature uses generative AI for real-time issue resolution with 93% accuracy. Additionally, the hearing aid includes health-focused tools like balance exercises and respiratory rate monitoring via the My Starkey app.

Class action lawsuit accuses Microsoft of inflating ChatGPT costs

A class action lawsuit filed in San Francisco federal court accuses Microsoft of artificially inflating ChatGPT prices by controlling OpenAI's compute supply through an exclusive Azure agreement. Plaintiffs allege Microsoft used its cloud dominance to restrict resources, leading to significantly higher prices for users from November 2022 to February 2025. The lawsuit claims Microsoft profited from both compute sales and constrained AI product development. Evidence cited includes an 80 percent drop in ChatGPT token prices after OpenAI began using Google Cloud in June 2025.

GXIG uses AI for investment management

GXIG is employing deep learning models, specifically a Deep Neural Network (DNN), to enhance its investment management strategies. The DNN aims to capture complex, non-linear patterns within data to guide its portfolio management team and forecast security returns. The corporate bond market is identified as a suitable area for utilizing DNNs for relative value analysis due to its size and diversity. This approach represents the evolution of investment analysis through advanced technology and computing power.

Qualified names top 30 agentic marketers using AI

Qualified has released its inaugural '30 Agentic Marketers to Watch' list, recognizing individuals transforming B2B pipeline generation with AI agents. Agentic marketing, driven by AI agents, is reshaping the marketing funnel across industries. These marketers are leveraging AI for autonomous, real-time experiences to scale pipeline generation. The list includes leaders from companies like Okta, Box, ServiceNow, and Adobe, who are using AI to enhance customer engagement, automate workflows, and drive revenue growth.

Google Gemini AI to schedule meetings in Gmail

Google is rolling out a new feature called 'Help me schedule' in Gmail and Google Calendar, powered by its Gemini AI. This tool automatically suggests meeting times when emailing someone outside your organization, even without access to their calendar. Gemini analyzes your availability and email context to propose ideal time slots. Once a recipient selects a time, the meeting is automatically added to both calendars. This feature is designed for efficient one-to-one meeting coordination.

Intel and Coinbase boost small businesses with AI and crypto

Intel and Coinbase are collaborating to help small businesses grow by leveraging AI and cryptocurrency. Leaders from both companies discussed how AI tools, embedded in devices by Intel, help automate marketing and manage technology, leveling the playing field with larger enterprises. Coinbase highlighted how cryptocurrency, particularly stablecoins like USDC, enables faster, cheaper global payments, reducing fees and expanding market reach. Both companies offer resources and programs to help small businesses adopt these emerging technologies effectively.

Sources

• Salesforce will invest $15B to keep San Francisco as "world's AI capital"
• Salesforce commits $15 billion to boost AI growth in San Francisco
• Salesforce to invest $15 billion in San Francisco to build an AI hub
• Salesforce to invest $15 billion in San Francisco to advance AI
• Salesforce Says AI Customer Service Saves $100 Million Annually
• Salesforce CEO says its AI program Agentforce is "part and parcel" of the company
• Goldman Sachs warns of looming layoffs as AI reshapes Wall Street...
• Goldman Sachs is cutting jobs as it unveils 'OneGS 3.0.' Read the memo detailing its AI-driven overhaul.
• e& and Mavenir unveil AI-powered voice service security and anti-fraud collaboration
• e& and Mavenir roll out some AI-powered voice security
• Cerebras to establish AI computing infrastructure in UAE to support regional AI growth
• Starkey unveils new flagship product, Omega AI - Eden Prairie Local News
• Class Action Alleges Microsoft Choked AI Supply to Lift ChatGPT Costs
• GXIG: Seeking To Unlock Value Using AI In Investment Management
• Qualified Unveils Inaugural “30 Agentic Marketers to Watch” List
• Google's AI Assistant Is Ready to Take Over Your Calendar and Schedule Your Meetings
• Intel and Coinbase Are Powering Small Business Growth Through AI and Crypto Innovation