salesforce announces microsoft

Key Takeaways

• Broot.ai integrates Vonage APIs to enable one-click, in-app calling and local number provisioning in the U.S., Europe, and Asia Pacific, enhancing CRM engagement and conversion rates.
• Microsoft is developing proprietary AI models (MAI-Transcribe-1, MAI-Voice-1, MAI-Image-2) to decrease its dependence on OpenAI and potentially reduce costs for AI products like Copilot.
• Google introduced Flex and Priority inference tiers for its Gemini API, offering 50% cost savings for background tasks with Flex and high reliability for user-facing applications with Priority.
• Salesforce experts note that AI is transforming B2B sales by improving lead follow-up and revenue generation, emphasizing the critical role of high-quality CRM data.
• The AI industry is experiencing cybersecurity incidents, with Mercor confirming a customer data breach and Anthropic reporting source code theft, highlighting growing security risks.
• The FTC settled with OkCupid and Match Group for $3.5 million, prohibiting the use of personal data for AI training without express consent, signaling increased regulatory scrutiny on AI data privacy.
• Boston Mayor Michelle Wu is actively seeking to attract AI businesses to the city, proposing a bicoastal summit with San Francisco.
• TradingView launched the public beta of its AI Chart Copilot, an AI assistant designed to help users interpret market data and manage alerts within their charts.
• Discussions are emerging regarding children's exposure to AI, prompted by an incident involving a child wishing ChatGPT a happy birthday.
• Designli offers a two-week Engineering Intensive service to help founders scale AI-built products, including codebase audits and technical roadmap planning.

Broot.ai uses Vonage to improve CRM for sales and marketing

Broot.ai, an India-based company, is using Vonage's APIs to enhance its AI-powered CRM platform. This integration allows sales and marketing teams to make calls with a single click directly within the app. It also enables instant provisioning of local business numbers in the U.S., Europe, and Asia Pacific. This helps businesses build trust and improve customer engagement. Broot.ai aims to remove obstacles for sales teams, allowing them to focus on building connections.

Broot.ai partners with Vonage for better CRM engagement

Broot.ai has chosen Vonage to power its CRM platform, aiming to improve how sales and marketing teams connect with customers. The integration allows users to make calls with one click, speeding up follow-ups with potential clients. Broot.ai can now provide local business numbers in the U.S., Europe, and Asia Pacific, enhancing trust and response rates. This partnership helps businesses make faster, data-driven decisions by offering clear visibility into campaign performance.

Broot.ai integrates Vonage APIs for one-click sales calls

Broot.ai is using Vonage APIs to enable one-click calling within its CRM platform, transforming sales and marketing engagement. This integration allows sales teams to instantly follow up with prospects and event attendees, improving conversion rates. Broot.ai can now offer local business numbers in the U.S., Europe, and Asia Pacific, building customer trust. The partnership provides centralized call data for better performance insights and faster decision-making.

Broot.ai uses Vonage for CRM, adds local numbers in 3 regions

Broot.ai is leveraging Vonage APIs to enhance its CRM platform, enabling sales teams to make calls with a single click. This integration allows for instant follow-ups and improves engagement speed. Broot.ai can now provide local business numbers in the U.S., European, and Asia Pacific markets, helping businesses establish a local presence. Centralized data and metrics offer clear visibility into team activity and campaign performance.

Vonage powers Broot.ai CRM with in-app calling

Vonage is powering Broot.ai's CRM platform by integrating its Voice API and enabling local phone number provisioning. This allows Broot.ai users to make real-time, in-app calls with a single click, speeding up engagement with prospects. The integration also provides local business numbers in the U.S., Europe, and Asia Pacific, helping enterprises build trust. Centralized call data offers better visibility into performance for faster decision-making.

Broot.ai selects Vonage for AI CRM platform

Broot.ai, an India-based AI platform for sales and marketing, is using Vonage APIs to improve customer engagement. The integration brings real-time, in-app calling directly to the enterprise CRM. Users can now make calls with a single click, allowing for faster follow-ups and improved conversion rates. Broot.ai can also provide local business numbers in key global markets, enhancing trust and response rates.

Broot.ai enhances CRM with Vonage APIs for global engagement

Broot.ai is leveraging Vonage APIs to transform its AI-powered CRM platform, enabling worldwide sales and marketing connections. The integration provides real-time, in-app calling and local number provisioning, allowing users to connect with prospects instantly. This feature speeds up engagement and conversion rates. Broot.ai can now offer local business numbers across the U.S., Europe, and Asia Pacific, building trust and improving response rates.

Broot.ai uses Vonage APIs for faster sales engagement

Broot.ai is enhancing its CRM platform with Vonage APIs to improve sales and marketing engagement. The integration allows users to make calls with a single click, enabling instant follow-ups with prospects and improving conversion speed. Broot.ai can now offer local business numbers in the U.S., European, and Asia Pacific markets, which helps build trust and increase response rates. This partnership aims to help businesses make faster, data-driven decisions.

Microsoft builds own AI models to reduce OpenAI reliance

Microsoft has developed three in-house AI models: MAI-Transcribe-1, MAI-Voice-1, and MAI-Image-2. This move aims to decrease dependence on OpenAI and potentially lower costs for AI-powered products like Copilot. The speech-to-text model, MAI-Transcribe-1, boasts a low error rate. MAI-Voice-1 generates speech from text quickly, and MAI-Image-2 handles image generation. While these models offer competitive performance, they have limitations in features like aspect ratios and speaker identification.

Microsoft develops own AI models, cutting OpenAI ties

Microsoft is reportedly creating its own advanced AI models, known as 'frontier models,' to lessen its reliance on OpenAI. This strategic move could allow Microsoft greater control over its AI development and potentially reduce costs associated with using OpenAI's technology. While details are scarce, this development suggests a move towards greater self-sufficiency in the AI field. The partnership with OpenAI has been crucial for Microsoft's AI strategy, but developing proprietary models could offer a competitive edge.

Boston Mayor Wu seeks AI business with San Francisco summit idea

Boston Mayor Michelle Wu is seeking ways to make Boston a stronger competitor in the tech industry, particularly in artificial intelligence. She met with local business leaders to gather advice on attracting AI companies. Wu proposed a bicoastal summit with San Francisco to foster collaboration and attract businesses to both coasts. The meeting also addressed improving Boston's appeal to young professionals by enhancing nightlife, culture, and internship opportunities.

Designli offers intensive service for scaling AI-built products

Designli has launched a new two-week Engineering Intensive service to help founders scale products initially built with AI tools. This service is for founders who have validated their version 1 product but need engineering expertise for growth. It includes a codebase audit, infrastructure evaluation, performance optimization, and technical roadmap planning. Designli also offers an AI-augmented engineering team to execute the developed plan, ensuring quality through senior engineer review.

FTC action on OkCupid highlights AI data privacy concerns

The Federal Trade Commission (FTC) has settled with OkCupid and its parent company Match Group over allegations of deceiving users about the use of their personal data for AI training. OkCupid allegedly used user photos and data to train a facial recognition system without consent. The FTC's action signals a new focus on AI training data as a consumer protection issue. Match Group will pay a $3.5 million penalty and implement a data privacy program, prohibiting the use of personal data for AI training without express consent.

AI is changing B2B sales, experts reveal key lessons

Experts from Salesforce, Momentum, and Mangomint shared insights on how AI is reshaping B2B sales. They noted that AI rollouts can be challenging, especially for sales compared to service operations due to less structured data. A key AI application is following up on leads that sales teams often miss, generating revenue that would otherwise be lost. The experts also stressed that CRM data quality is crucial for AI effectiveness, and suggested using AI to support middle performers rather than immediately raising quotas.

Cybersecurity breaches hit AI companies Mercor and Anthropic

The AI industry is facing fallout from two major cybersecurity incidents. Mercor, an AI recruitment firm, confirmed a breach exposing customer data like names and emails. Anthropic, an AI safety company, reported that source code was stolen from a cloud service, though no customer data or models were compromised. These incidents highlight growing security risks in the AI sector and raise concerns about data protection and intellectual property theft.

TradingView launches AI Chart Copilot beta

TradingView has released the public beta of its AI Chart Copilot, an AI assistant that works alongside TradingView charts. Available in Chrome and Chromium-based browsers, it helps users interpret market moves, manage alerts, and understand price catalysts by analyzing news and data. Users can ask questions about assets and receive technical breakdowns. The beta aims to gather feedback for future improvements and integration into TradingView's platform.

Mom criticized for daughter's AI birthday wish

A mother faced online criticism after posting a photo of her 5-year-old daughter wishing ChatGPT a happy birthday. The image sparked debate about children's exposure to AI and its potential impact on development. While some users expressed concern, others defended the mother, viewing it as a harmless and educational use of technology. The incident highlights ongoing discussions about AI's role in children's lives and parental guidance.

Google Gemini API adds Flex and Priority tiers for cost control

Google has introduced Flex and Priority inference tiers for its Gemini API to help developers manage costs and reliability. Flex is a cost-optimized tier for background tasks, offering 50% savings on requests that can tolerate latency. Priority is a premium tier ensuring high reliability for user-facing applications like chatbots, with graceful downgrades to the Standard tier if needed. These new options simplify architecture by using standard synchronous endpoints for both types of tasks.

Sources

• Broot.ai Chooses Vonage to Power its CRM Platform to Redefine Sales and Marketing Engagement
• Broot.ai Chooses Vonage to Power its CRM Platform to Redefine Sales and Marketing Engagement
• Sales teams can call prospects in one click as Broot.ai taps Vonage
• One-click sales calls: Broot.ai adds local numbers across 3 regions
• Vonage chosen by Broot.ai to power its CRM platform
• Broot.ai Chooses Vonage to Power its CRM Platform to Redefine Sales and Marketing Engagement
• Broot.ai Chooses Vonage to Power its CRM Platform to Redefine Sales and Marketing Engagement
• Broot.ai Chooses Vonage to Power its CRM Platform to Redefine Sales and Marketing Engagement
• Microsoft Builds Its Own AI Model Stack To Reduce OpenAI Dependence
• Microsoft building its own high-powered AI models, as it looks to slash dependence on OpenAI
• Wu pitches San Francisco summit to help lure AI businesses to Boston
• Designli Launches Engineering Intensive to Help Founders Scale Their AI-Built Products
• FTC’s OkCupid Action Reframes AI Training Data as a Consumer Protection Issue
• 5 Honest Lessons on How AI is Actually Rewiring B2B Sales (From Salesforce, Momentum, and Mangomint)
• Twin cybersecurity incidents leave AI industry shaken
• TradingView AI Chart Copilot: public beta is available now
• Mom shamed after sharing photo of 5-year-old daughter wishing AI chatbot a 'happy birthday'
• New ways to balance cost and reliability in the Gemini API